Frequently Asked Questions

Questions? We have answers.

Commonly asked questions about SBFE.

What is the Small Business Financial Exchange, Inc, or SBFE?

SBFE is a trade association for small business credit lenders and a commercial data repository. SBFE is not a commercial credit reporting agency and does not build or offer credit reports, scores, or models.

How does my business's credit payment information get to SBFE?

If your commercial lender is an SBFE member, your payment history is reported by your lender to SBFE. SBFE then provides that payment history to the following commercial credit reporting agencies: D&B, Experian, Equifax, and LexisNexis Risk Solutions.  The commercial credit reporting agencies combine your payment history information with other data sources (such as public record, Secretary of State filings, and trade-type account receivable data) and use all the information to create certain credit reports, models, and scores.

If my commercial lender reports my company's payment history to SBFE, will this information be included in all D&B, Experian, Equifax, and LexisNexis Risk Solutions commercial credit reports and scores?

No, the payment history reported by SBFE members will only be found in a subset of credit risk products developed by D&B, Experian, Equifax and LexisNexis Risk Solutions. Each commercial credit reporting agency offers various types of credit reports and scores that are built from different data sources (which may or may not include SBFE data). Each lender determines which products to purchase from the commercial credit reporting agencies.

What information is reported by SBFE members?

The commercial lenders that contribute data to SBFE report the payment history tied to extensions of credit (such as commercial term loans, lines of credit, leases, and credit cards).

As a small business can I become an SBFE member and report directly to SBFE?

No.  Small businesses are not permitted to join SBFE or report their payment history directly to SBFE.

How do I get a copy of my business credit report?

For questions about your business credit report or to request a copy, please contact the commercial credit bureaus listed below.

Dun & Bradstreet:

Enterprise Customer Service Team

866.248.1450

LexisNexis Risk Solutions:

800.382.6228

smallbusinessadvocacy@lexisnexis.com

LexisNexis Risk Solutions FL Inc.

Attn: Small Business Advocacy Center
P.O. BOX 105108

Atlanta, GA 30348-5108


Equifax

800-727-8495

commercialdisclosures@equifax.com

Equifax Commercial Solutions
PO Box 740249
Atlanta, Georgia 30374-0249

How do I dispute something on my credit report?

For questions about your business credit report or to request a copy, please contact the commercial credit bureaus listed below.

Dun & Bradstreet:

Enterprise Customer Service Team

866.248.1450

LexisNexis Risk Solutions:

800.382.6228

smallbusinessadvocacy@lexisnexis.com

LexisNexis Risk Solutions FL Inc.

Attn: Small Business Advocacy Center
P.O. BOX 105108

Atlanta, GA 30348-5108


Equifax

800-727-8495

commercialdisclosures@equifax.com

Equifax Commercial Solutions
PO Box 740249
Atlanta, Georgia 30374-0249

Does SBFE accept Trade Credit accounts?

No. SBFE is not a commercial credit reporting agency and does not ingest net 30, 60, and 90 trade credit accounts. SBFE Members report payment performance history tied to their customer’s commercial loans, lines, leases and credit cards.

How do I learn what lenders are SBFE Members?

The SBFE model is centered on protecting our member's data and the way this is done is by anonymizing the lending institution name. Due to how the model operates, SBFE is constrained within our member agreements that dictate confidentiality. We do have members highlighted at the bottom of the home page of our website that have given us the approval to spotlight them.  Visit the highlighted members section of our homepage to find these lenders. Please visit our homepage and scroll to the bottom of the page to find these lenders.

I’ve read all the FAQs, but I still have questions.  Who do I contact?
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RESOURCES

How the SBFE Model Works

SBFE gathers and protects the largest aggregation of small business payment data in the U.S. and leverages the power of that data to help the small business lending industry build a true and accurate picture of small business credit.

STEP

SBFE MEMBERS

As SBFE members, lenders gain access to credit risk decisioning products and services powered by SBFE data, exclusively available through our commercial credit bureau partners.

STEP

Credit Bureau Partners

Dun & Bradstreet, Equifax, Experian, and LexisNexis Risk Solutions are SBFE's exclusive commercial credit bureau partners. Leveraging SBFE data alongside their resources, they provide SBFE members with credit risk solutions, including commercial credit reports and scores—empowering businesses to make confident, data-driven decisions.

STEP

SBFE MEMBERS

Small business lenders and merchant acquirers become members and contribute their customers' commercial credit performance data to SBFE.

STEP

SBFE

SBFE normalizes data received from members and governs both contribution quality and compliance.

STEP

SBFE MEMBERS

Small business lenders and merchant acquirers become members and contribute their customers' commercial credit performance data to SBFE.

STEP

SBFE

SBFE normalizes data received from members and governs both contribution quality and compliance.

STEP

Credit Bureau Partners

Dun & Bradstreet, Equifax, Experian, and LexisNexis Risk Solutions are SBFE's exclusive commercial credit bureau partners. Leveraging SBFE data alongside their resources, they provide SBFE members with credit risk solutions, including commercial credit reports and scores—empowering businesses to make confident, data-driven decisions.

STEP

SBFE MEMBERS

As SBFE members, lenders gain access to credit risk decisioning products and services powered by SBFE data, exclusively available through our commercial credit bureau partners.

Discover more with SBFE